Frequently Asked Questions
Do you offer halal‑certified perfumes?
Yes, all our perfumes are halal‑certified and contain no alcohol, ensuring they are suitable for everyone.
What is your shipping policy?
We ship island‑wide across Sri Lanka with a standard fee of LKR 350 for orders up to 1 kg. Additional weight is charged at LKR 100 per 100 g.
How can I track my order?
Once your order is dispatched, we will send you a tracking number via email and SMS.
What is your return policy?
We accept returns within 7 days of delivery for unopened items. Please contact our support team to initiate a return.
Can I pay cash on delivery?
Yes, cash on delivery is available for all orders within Sri Lanka.
Are your products authentic?
All fragrances are sourced directly from reputable UAE suppliers and are 100% authentic.